FAQ
What does your Quinceañera Collection collection offer to me?
Quinceañera Collection strives to bring the customer a fabulous product that
will make their experience one to remember. The Quinceañera Collection is
geared to the exquisite and intricate tastes of the Quinceañera girl. This
collection offers embellished works of art containing layered skirts arranged
with delicate appliques, beautifully ornate bodices and a variety of rich
vibrant colors for fit any Quince girls needs.
What
colors are available for my dress?
Available colors for each style are listed on the individual product
pages.
What
sizes are available for Quinceañera Collection dresses?
Quinceañera Collection offers sizes 0-30 in all of our styles. To better serve
your sizing needs visit an authorized Quinceañera Collection retailer to be
measured. Click the "Find A Store" tab on the Welcome bar to find an
authorized retailer near you.
What
are the fabric options?
Available fabrics for each style are listed on the individual product pages.
Can I
order the dress shorter or longer depending on my height?
ALL styles are available to order up to 5 inches longer or shorter for your
convenience, but please note that this may delay the shipping date. Contact an
authorized Quinceañera Collection retailer to be measured and to place your
order. (Additional charges may apply.)
Does Quinceañera
Collection have matching accessories?
Most Quinceañera Collection offers a matching bolero and cell phone carrier to
personalize your experience (select few styles might have a shawl or purse
instead). See an authorized Quinceañera Collection retailer for details. Click
the "Find A Store" tab on the Welcome bar to find an authorized
retailer near you.
How
can I get a Quinceañera Collection catalog?
There are multiple ways to view and share the Quinceañera Collection
collection. You can view and download our current catalog online by clicking
the "CATALOG" tab on the Welcome bar. All of our authorized Quinceañera
Collection retailers have the current Quinceañera Collection catalog in their
stores for you. Also all of our styles are available to view and print online.
Each dresses product information, alternative views, color options, and more
are visible on the individual product pages. On the product page you can post
your favorite dress to your social networking site, by using our "Share
With Party" feature. You can also save your favorite dresses right from
the site to your own Quinceañera Collection account to view at your
convenience.
How do
I save my favorite dresses so I can come back to them?
You can sign up for to be a Quinceañera Collection member by clicking the
"myDressing Room" hanger icon at the top of the webpage. Once you
create an account you can then save your favorites by clicking the
"myDressing Room" hanger on the individual product page. All the
dresses you select will be stored in your account and from there you can share
your selections by email.
Can I
purchase a dress directly from the Quinceañera Collection Website?
Quinceañera Collection does not sell dresses online. Styles are only available
through authorized Quinceañera Collection retailers. This ensures that you get
the highest level of personal and professional service. Click the "Find A
Store" tab on the Welcome bar to find an authorized retailer near you.
How do
I find a local retailer?
Our Store Locator feature makes it easy to find an authorized retailer in your
area. Click the "Find A Store" tab on the Welcome bar and enter your
information. If you cannot find a store near you, please contact us at
inquiries@houseofwu.com with your local store of choice and we will do our best
to set something up with them for you.
How do
I know which retailers carry the dresses I like?
Any authorized Quinceañera Collection retailer can order any current style for
you. Click the "Find A Store" tab on the Welcome bar to find an
authorized retailer near you.
How do
I find out the price of a dress?
Only an authorized Quinceañera Collection retailer can quote a price for a
dress. Click the "Find A Store" tab on the Welcome bar to find an
authorized retailer near you.
Can I
buy extra fabric?
Yes, Quinceañera Collectio offers fabric for order, by the yard. Please note
that it is best to order your extra fabric at the same time as your dress.
Fabric ordered separately cannot be guaranteed to, exactly, match your dresses
dye lot. There may be a slight shade variance if the fabric is cut from a
different dye lot as your dress. Please visit your local authorized retailer to
discuss your fabric needs. Click the "Find A Store" tab on the
Welcome bar to find an authorized retailer near you.
How
long does it take for my dress to arrive?
Quinceañera Collection has a regular shipping of 12-14 weeks with a 10 week
rush option available for your convenience (additional charges may apply). Quinceañera
Collection also offers a variety of styles that are available to be shipped
within two weeks, contact an authorized Quinceañera Collection retailer for
availability. Click the "Find A Store" tab on the Welcome bar
to find an authorized retailer near you.
What
if the dress I ordered does not fit?
Quinceañera Collection dresses are made to order. Using the Quinceañera
Collection size chart and an authorized Quinceañera Collection retailer to accurately
measure you is the only way to ensure the best fit. Please contact your local
authorized retailer to discuss measurement and sizing prior to ordering. Click
the "Find A Store" tab on the Welcome bar to find an authorized
retailer near you.
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